Shipping Policy

Last updated: October 13, 2026

Shipping within the continental United States

Shipping is complimentary within the continental United States. Original artworks are securely packaged and shipped with insurance.

Depending on the artwork’s size and destination, I use a parcel carrier or a specialist art-shipping service.

Preparing your artwork for shipment

Available original artworks may take up to two weeks after payment and order acceptance to ship. This allows time for professional photography, documentation, and careful packaging before the artwork leaves my studio.

This preparation period is separate from shipping transit time. If I anticipate needing additional time, I will contact you with an updated schedule.

If you need an artwork by a particular date, please contact laura@laurashape.com before purchasing so I can confirm whether your timing can be accommodated.

Commissioned artworks follow the completion and shipping schedule in your written commission agreement. Processing times for prints and merchandise, when available, will be stated in their product listings.

Delivery and tracking

Once your order ships, you will receive tracking information or delivery-coordination details, depending on the shipping service.

Transit times vary by destination and shipping method. Delivery dates are estimates unless expressly guaranteed in writing. Weather, carrier disruptions, and customs processing may affect delivery.

Some shipments may require a signature or a scheduled delivery appointment. I will let you know about any arrangements needed for your order.

Other destinations

Shipping to Alaska, Hawaii, U.S. territories, and international destinations requires a separate quote and confirmation that delivery is available. Please contact laura@laurashape.com before purchasing for delivery to these locations.

International shipments are subject to applicable import and export requirements. Availability may depend on the artwork’s materials and the destination’s requirements.

Unless expressly included in your written purchase agreement, customs duties, import taxes, brokerage fees, and other destination charges are your responsibility.

Delivery address and access

Please provide a complete, accurate shipping address and let me know before shipment about access restrictions or special delivery requirements.

Contact me promptly if you need to change the delivery address. Changes may not be possible once the shipment is in transit. Any additional charges for a requested address change, redelivery, storage, or installation will be discussed with you before being incurred.

Lost, damaged, or delayed shipments

For shipments I arrange, I remain responsible for loss or damage in transit until delivery to you or your designated recipient.

Please inspect your shipment upon arrival. If the artwork or packaging appears damaged, photograph the damage and contact laura@laurashape.com as soon as possible. Keep all packaging while the issue is resolved.

If your shipment is missing or significantly delayed, please contact me. I will coordinate with the shipping provider and work with you to arrange an appropriate resolution.

Order changes and cancellations

Please contact me as soon as possible if you need to request an order change or cancellation. Requests are subject to the Terms of Service, Return & Refund Policy, any separate written purchase agreement, and applicable consumer rights.

Contact

For shipping questions or delivery arrangements, email laura@laurashape.com.